The fingerprint sensor has stopped working and no longer unlocks the device.
- Launch Settings
- Select Security & Location
- Under the Device Security section, you will see an option for Fingerprint 1
- Add a new fingerprint or add additional fingerprints for faster unlocking
1 If the Fingerprint hardware is not showing, please submit a support request with RED HYDROGEN Support.
If the device was purchased from TelCel, please contact them at +1(800) 220-9518 for further assistance.