Please submit a request on support.redhydrogen.com or contact RED HYDROGEN Customer Support at 1.844.H4V.USER (1.844.448.8737) to discuss the return process.
Please have your RED HYDROGEN order number and date of purchase information readily available.
Only items that have been purchased directly from RED HYDROGEN can be returned directly to us. RED HYDROGEN products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Returns must include all cords, adapters, and documentation that were included with the product. The return must include the original undamaged product packaging. Any missing items or damaged items, including damaged packaging will be charged to the Buyer.